Visitor Information

VisitorsVisiting Hours

Family visits are important to the recovery of patients. We value each family member's demonstration of care and concern for their loved one and have put together some guidelines to allow both patients and families to maximize the benefit of visits, and aid in the recovery and well-being of patients.

Family members and friends are welcome to visit daily between 6:00 a.m and 8:30 p.m. Some units and areas may have special visiting hours or restrictions; please check with a member of the nursing team for details. Please limit visitors to two people at a time. If you have a fever, upper respiratory symptoms or an undertermined rash, we request that you do not visit for the patient's safety.

icu visiting hours

Patients in our Intensive Care Unit are not as available to visitors as most patients in the hospital. Please see the typical visitation hours.

Daily hours
5:00 – 6:00 a.m.
8:00 a.m. – 6:00 p.m.
8:00 – 9:00 p.m.

The nursing staff may limit visiting times according to the needs of the patient or the activity within the unit. You may be asked to leave prior to the end of the posted visiting time. We ask for your cooperation and understanding in these circumstances.

Children under age 12 may not enter the ICU; some exceptions may be made. Ask your family member’s nurse and be prepared for the nurse to request a few moments to talk with the child prior to making a decision. Cell phones and floral arrangements are not permitted in the ICU.

ADMITTING/PATIENT ACCESS/REGISTRATION

Patient Access/Registration is located in the main lobby of the hospital.

Hours are Monday – Friday, 5:30 a.m. – 6:00 p.m.
Saturday, 8:30 a.m. – 3:00 p.m.
Closed on Sundays and holidays.

All other times, please go to the Emergency Department for patient registration.

Family Accommodations

A family member may be able to spend the night in the patient's room. For more information, contact a member of the nursing team.

Overnight stays at TMC's Reba McEntire Center for Rehabilitation are considered on an individual basis. Please discuss any special need with a member of the rehab team.

Family members of patients may be able to stay at Reba’s Ranch House, a home away from home for patients' families. The Ranch House, a service of the Texoma Health Foundation is located at 5036 Reba Drive, just behind the hospital. Space at Reba’s Ranch House is limited and is available by referral only. Ask a member of the nursing team about referral information.

WiFi Access Available

Browse the Internet with hospital-wide WiFi available for our visitors and patients.

Bluetooth Restrictions

Due to possible interference with medical equipment, TMC asks all patients and visitors to turn off Bluetooth headsets and disable the Bluetooth function on all mobile devices that are brought into the hospital.

ATM

There are two Automated Teller Machines on the first floor of the main campus. One is located by the TMC Emergency Department near the vending machines and the other is near the public restrooms across from the Conference Center and west of the Cafe.

Meals

The TMC Café is open to the public and located on the ground floor of the hospital. Healthy and flavorful items are prepared daily and served during breakfast, lunch and dinner. Freshly prepared offerings include hot entrees, salad bar, grill, pizza, sandwiches and soups in addition to snacks and Simply To Go items.

TMC Café Menu

See what's on the menu this week >

TMC Café Hours:

Monday – Friday
Breakfast: 6:30 – 10:00 a.m.
Simply To Go: 10:00 – 11:00 a.m.
Lunch: 11:00 a.m. – 2:00 p.m.
Simply To Go: 2:00 – 4:30 p.m.
Dinner: 4:30 – 6:30 p.m.

Saturday – Sunday
Breakfast: 6:30 – 10:00 a.m.
Simply To Go: 10:00 – 11:00 a.m.
Lunch: 11:00 a.m. – 2:00 p.m.

Jazzman's Coffee Cart

Jazzman's is a gourmet coffee bar located in the main lobby of the hospital that offers coffee, tea and specialty espresso beverages as well as a wonderful selection of specialty sandwiches, salads, pastries and desserts. Hours of operation vary; please call (903) 416- 2110 for hours.

Interpreters

TMC Case Management can provide a list of foreign language interpreters. Call (903) 416-4475 during regular business hours.

Condition Reports

To ensure patient privacy and confidentiality, any personal information about a patient’s medical condition must be provided by the patient or the patient’s physician. For patients in ICU or IICU, a designated family member is welcome to call the nursing station for condition updates.

Smoking

For the safety and comfort of our patients, Texoma Medical Center is a smoke-free healthcare system. This means smoking, including the use of electronic cigarettes, is not permitted at any time on the grounds of any TMC facility.

Gift Shop/Flowers

The TMC Gift Shop is located on the first level north of the mail lobby. It is open Monday – Friday from 8:00 a.m. – 8:00 p.m., Saturday 10:00 a.m. – 4:00 p.m. and Sunday 9:30 a.m. – 5:30 p.m. The gift shop has gifts and greeting cards, toiletries and sundries, plants, silk flowers and used books. Hot and cold sandwiches, drinks and snacks are also available in the Gift Shop. For your convenience the Gift Shop accepts cash, Visa, MasterCard and Discover. Call the gift shop at (903) 416-4058.

LOST AND FOUND

To turn in an item or to inquire about lost articles, please call TMC Security at extension 4095. If no one is available to take your call, please leave a message with your name and telephone number or call the TMC operator at extension 0 and request that a Security staff member return your call.

PASTORAL CARE

TMC chaplains are specially trained to offer guidance and support to patients and visitors of all denominations. To contact a chaplain, call extension 4118, call 0 for the TMC operator, or ask a member of the nursing team. The Chapel is located near the main lobby on the first floor and is open 24 hours a day. You will also find chapels at TMC’s Reba McEntire Center for Rehabilitation in Denison and at the TMC Behavioral Health Center in Sherman.

Get directions to the hospital and see what departments each building houses.