Visitor Information

VisitorsVisiting Hours

Family visits are important to the recovery of patients. We value each family member's demonstration of care and concern for their loved one and have put together some guidelines to allow both patients and families to maximize the benefit of visits, and aid in the recovery and well-being of patients.

Family members and friends are welcome to visit daily between 6:00 a.m and 9:00 p.m. Some units and areas may have special visiting hours or restrictions; please check with a member of the nursing team for details. Please limit visitors to two people at a time. If you have a fever, upper respiratory symptoms or an undertermined rash, we request that you do not visit for the patient's safety.

ICU visiting hours

Daily hours

5:00 a.m. – 9:00 p.m. (only 2 visitors at a time) 

The nursing staff may limit visiting times according to the needs of the patient or the activity within the unit. You may be asked to leave prior to the end of the posted visiting time. We ask for your cooperation and understanding in these circumstances.

Our patient's privacy and comfort is very important to us, therefore we ask that visitors take any personal calls in our designated ICU waiting areas.

We ask that children under age 12 not enter the ICU. 

Live floral arrangements are not permitted in the ICU.


Patient Access/Registration is located in the main lobby of the hospital.

Hours are Monday – Friday, 5:30 a.m. – 6:00 p.m.
Saturday, 8:30 a.m. – 3:00 p.m.
Closed on Sundays and holidays.

All other times, please go to the Emergency Department for patient registration.

Family Accommodations

A family member may be able to spend the night in the patient's room. For more information, contact a member of the nursing team.

Overnight stays at TMC's Reba McEntire Center for Rehabilitation are considered on an individual basis. Please discuss any special need with a member of the rehab team.

Family members of patients who live at least 30 miles away may be able to stay at Reba’s Ranch House, a home away from home for patients' families. The Ranch House, a service of the Texoma Health Foundation, is located at 5036 Reba Drive, just behind the hospital. Space at Reba’s Ranch House is limited and is available pending background check clearance. Ask a member of the nursing team about referral information.

WiFi Access Available

Browse the Internet with hospital-wide WiFi available for our visitors and patients.

Bluetooth Restrictions

Due to possible interference with medical equipment, TMC asks all patients and visitors to turn off Bluetooth headsets and disable the Bluetooth function on all mobile devices that are brought into the hospital.


There are two Automated Teller Machines on the first floor of the main campus. One is located by the TMC Emergency Department near the vending machines and the other is near the public restrooms across from the Conference Center and west of the Cafe.


TMC Case Management can provide a list of foreign language interpreters. Call (903) 416-4475 during regular business hours.

Condition Reports

To ensure patient privacy and confidentiality, any personal information about a patient’s medical condition must be provided by the patient or the patient’s physician. For patients in ICU or IICU, a designated family member is welcome to call the nursing station for condition updates.


For the safety and comfort of our patients, Texoma Medical Center is a smoke-free healthcare system. This means smoking, including the use of electronic cigarettes, is not permitted at any time on the grounds of any TMC facility.

Gift Shop/Flowers

The TMC Gift Shop is located on the first level north of the mail lobby. It is open Monday – Friday from 8:00 a.m. – 8:00 p.m., Saturday 10:00 a.m. – 4:00 p.m. and Sunday 9:30 a.m. – 5:30 p.m. The gift shop has gifts and greeting cards, toiletries and sundries, plants, silk flowers and used books. Hot and cold sandwiches, drinks and snacks are also available in the Gift Shop. For your convenience the Gift Shop accepts cash, Visa, MasterCard and Discover. Call the gift shop at (903) 416-4058.


To turn in an item or to inquire about lost articles, please call TMC Security at extension 4095. If no one is available to take your call, please leave a message with your name and telephone number or call the TMC operator at extension 0 and request that a Security staff member return your call.


TMC chaplains are specially trained to offer guidance and support to patients and visitors of all denominations. To contact a chaplain, call extension 4118, call 0 for the TMC operator, or ask a member of the nursing team. The Chapel is located near the main lobby on the first floor and is open 24 hours a day. You will also find chapels at TMC’s Reba McEntire Center for Rehabilitation in Denison and at the TMC Behavioral Health Center in Sherman.

Get directions to the hospital and see what departments each building houses.
The Texoma Medical Center Café serves breakfast, lunch, dinner and snacks to go. View our hours of operation and our weekly menu.
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Get directions to TMC

Visitor's Guide and Map
Download a printable version of our Visitor's Guide (PDF) or download an area map (JPG).

Ample patient parking is available throughout the campus. Visitor parking is located near the main hospital entrance. The main entrance of the hospital is open from 5:30 a.m. to 9:00 p.m. daily. After 9:00 p.m., all guests should enter through the Emergency Entrance located on the south side of the hospital.

Valet Parking
For your convenience, complimentary valet parking is available weekdays at the main entrance from 7:00 a.m. – 5:00 p.m. and Valet staff will remain on site for vehicle retrieval until 6:00 p.m. To expedite your wait time when picking up your vehicle during Valet hours, text your requested pick-up time and ticket number to 903-307-2002. You’ll receive a confirmation text of your request and your vehicle will be waiting in the circle drive at the main entrance. We ask that you text five minutes in advance of when you need your vehicle.

After 6:00 p.m., please contact the hospital operator by dialing "0" on a hospital telephone and they will contact Security who will return your keys. 


Tips are welcome.

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The TMC Café on the ground floor of the hospital serves meals, snacks and beverages throughout the day.

See what we're serving this week >

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Texoma Medical Center is owned and operated by a subsidiary of Universal Health Services, Inc. (UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation.      

Texoma Medical Center
5016 South US Highway 75
Denison, TX 75020
(903) 416-4000

© 2016 Texoma Medical Center. All rights reserved.

Note: The information on this website is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither Texoma Medical Center, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.The information, content and artwork provided by this website is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.