Visiting Patients at TMC

Visitor Information

Visiting Hours

Family members and friends are welcome to visit daily between 6:00 a.m and 9:00 p.m. Some units and areas may have special visiting hours or restrictions; please check with a member of the nursing team for details.

Please limit visitors to two people at a time. If you have a fever, upper respiratory symptoms or an undetermined rash, we request that you do not visit for the patient's safety.

To ensure patient privacy and confidentiality, any personal information about a patient’s medical condition must be provided by the patient or the patient’s physician. For patients in Intensive Care Unit (ICU) or Intermediate Intensive Care Unit, a designated family member is welcome to call the nursing station for condition updates.

Intensive Care Unit Visiting Hours

ICU visiting hours: 5 a.m. – 9 p.m. (two visitors at a time) 

The nursing staff may limit visiting times according to the needs of the patient or the activity within the unit. You may be asked to leave prior to the end of the posted visiting time.

Our patient's privacy and comfort is very important to us, therefore we ask that visitors take any personal calls in our designated ICU waiting areas.

We ask that children under age 12 not enter the ICU. 

Live floral arrangements are not permitted in the ICU.

Family Accommodations

A family member may be able to spend the night in the patient's room. For more information, contact a member of the nursing team.

Family members of patients may be able to stay at Reba’s Ranch House, a home away from home for patients' families. The Ranch House, a service of the Texoma Health Foundation is located at 5036 Reba Drive, just behind the hospital. Overnight stays at Reba’s Ranch House are considered on an individual basis as space is limited and available by referral only. Ask a member of the nursing team about referral information.


Services and Conveniences

Parking

Ample patient parking is available on the TMC campus. Visitor parking is located near the main hospital entrance. The main entrance is open from 5:30 a.m. to 9 p.m. daily. After 9 p.m., guests should enter through the Emergency Entrance located on the south side of the hospital.

Complimentary valet parking is available at the main entrance on weekdays from 7 a.m. – 5 p.m. Valet staff will remain on site for vehicle retrieval until 6 p.m. To expedite your wait time when picking up your vehicle during Valet hours, text your requested pick-up time and ticket number to 903-307-2002. You’ll receive a confirmation text of your request and your vehicle will be waiting in the circle drive at the main entrance. We ask that you text five minutes in advance of when you need your vehicle.

After 6 p.m., please contact the hospital operator by dialing "0" on a hospital telephone and they will contact Security who will return your keys. 

TMC Café

The TMC Café on the ground floor of the hospital serves meals, snacks and beverages throughout the day. See the Café menu >

WiFi Access 

TMC and the Reba McEntire Center for Rehabilitation offer patients and visitors complimentary wireless access to the Internet. All you need is a wireless device (laptop, tablet, PDA, etc.) to surf the net or check your email. Wireless access is provided free of charge and is available almost everywhere within these two locations.

Due to possible interference with medical equipment, TMC asks all patients and visitors to turn off Bluetooth headsets and disable the Bluetooth function on all mobile devices that are brought into the hospital.

ATM

There are two Automated Teller Machines on the first floor of the main campus. One is located by the TMC Emergency Department near the vending machines and the other is near the public restrooms across from the Conference Center and west of the Cafe.

Gift Shop/Flowers

The TMC gift shop, located on the first level near the north entrance, is open Monday–Friday 8 a.m.–8 p.m. and weekends 9:30 a.m.–5:30 p.m.

The gift shop offers gifts and greeting cards, toiletries and sundries, plants, fresh and silk flowers and used books. Hot and cold sandwiches, drinks and snacks are also available. For your convenience the Gift Shop accepts cash, Visa, MasterCard, Discover and debit cards.

Pastoral Care

TMC chaplains are specially trained to offer guidance and support to patients and visitors of all denominations. To contact a chaplain, call extension 4118, call 0 for the TMC operator, or ask a member of the nursing team. The Chapel is located near the main lobby on the first floor and is open 24 hours a day. You will also find chapels at TMC's Reba McEntire Center for Rehabilitation and the TMC Behavioral Health Center

Interpreters

TMC Case Management can provide a list of foreign language interpreters during regular business hours at 903-416-4475.

Lost and Found

To turn in an item or to inquire about lost articles, please call TMC Security at extension 4095. 

Smoking

For the safety and comfort of our patients, TMC is a smoke-free healthcare system. This means smoking, including the use of electronic cigarettes, is not permitted at any time on the grounds of any TMC facility.